This Privacy Policy explains how Petal & Stem processes personal data when you use comicfrogthought.click, make an inquiry, or engage us for floral workshop services, including wedding bouquets and event decoration.
We may collect contact details, event and order information, consultation notes, payment-related records, delivery and setup instructions, and technical data such as device, browser, and usage information. Where relevant, we also process messages and preferences shared during bridal bouquet, wedding flower, and event decoration planning.
We receive personal data directly from you when you submit an inquiry, request a consultation, place an order, or communicate with us by phone or form. We also collect information generated by the website, including basic technical and usage data, and records created during scheduling, quotation, deposit confirmation, preparation, delivery, and on-site setup.
Cookies may be session-based or persistent. They are used to keep the site functioning, remember basic preferences, and understand how visitors use the website. We do not use cookies to collect more information than is reasonably needed for these purposes.
You can manage cookies through your browser settings and, where available, through on-site preference tools. Some cookies are necessary for basic site functions, while others support performance and usage analysis. Disabling certain cookies may affect how the website operates.
Use the contact details below for privacy questions, data requests, or policy-related correspondence.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in limited circumstances and ask us to review a request if you believe information is incomplete or incorrect.
To protect privacy and prevent unauthorized disclosure, we may ask for information needed to verify your identity before responding. We will review requests within a reasonable period and explain any legal or practical limits that apply.
Personal data is retained for the period needed to handle inquiries, manage consultations and orders, complete delivery or setup, maintain business records, and meet legal obligations. When data is no longer required, we delete it or anonymize it where appropriate.
When we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and dates, coordinate final details, manage preparation and delivery, and support on-site setup. We also use data to maintain records, improve service administration, manage website functionality, and meet legal and accounting obligations.
We may share personal data with trusted service providers that support website operation, communications, scheduling, payment processing, delivery coordination, and related administrative tasks. These parties are expected to use the information only for the services they provide to us and to handle it with appropriate confidentiality.
We may disclose personal data to public authorities, courts, or other parties when required by law, to respond to lawful requests, or to protect our rights, customers, or operations. We may also share information where necessary to comply with tax, accounting, or recordkeeping obligations.
